RSC Equipment Rental, Scottsdale, Ariz., recently released its 2011 corporate social responsibility (CSR) report, “The Right Way, Every Day,” available at RSCrental.com/csr. The report outlines the evolution and maturation of RSC’s sustainability management strategy and the competitive advantage RSC has realized through specific environmental, social and governance initiatives. The report also highlights the close alignment between RSC’s financial goals and its core values of safety, integrity, passion for people, continuous improvement and customer focus, the company says.
“These guiding principles have served us well in delivering tangible results — in safety, ethics, environmental performance, customer service and employee engagement — and in creating significant value for our company and its stakeholders,” said Erik Olsson, president and CEO of RSC Equipment Rental. Neil Sparks, who leads the CSR effort, added, “Our CSR report again demonstrates our commitment to continuously improve our corporate social responsibility efforts and we are proud of what RSC has accomplished.”
The 2011 CSR report details RSC’s progress on a number of long-term sustainability priorities and highlights performance achievements in 2011, including:
- RSC's efforts to embed a culture of safety throughout the organization resulted in a 38 percent drop in safety incidents during 2011.
- In 2011, RSC saved more than $26 million through environmental and continuous improvement initiatives such as its equipment refurbishment program, fleet management and routing technologies, and rapid improvement process (RIP) events.
- 80 percent of RSC’s top 20 customers now use the industry-leading E2T™ Equipment Emissions Tracking tool on a monthly basis to measure and manage the CO2 impacts of their projects.
- RSC has maintained its exceptional record of customer satisfaction. Based on more than 23,000 customer survey responses received in 2011, RSC’s net promoter score (NPS) stands at 67 percent.
To read the report and learn more about CSR efforts at RSC Equipment Rental, please visit rscrental.com/csr.